Returns & Exchanges

At PlusValue, we want you to be completely satisfied with your home essentials, which is why we offer a 30-day return policy for items in their original condition. If your purchase doesn't perfectly fit your space, our streamlined process ensures a quick and easy exchange or refund.

Return Process

• 1.
  Initiate Your Request

  Log into your account and visit the 'Order History' section to select the items you wish to return and receive a Return Merchandise Authorization (RMA) number.

• 2.
  Prepare the Package

  Carefully pack the items in their original packaging, ensuring all hardware, manuals, and protective inserts are included to prevent damage during transit.

• 3.
  Ship to Our Warehouse

  Affix the provided prepaid shipping label to your parcel and drop it off at any authorized courier location; remember to keep your tracking receipt for reference.

• 4.
  Quality Inspection & Refund

  Once our team inspects the returned home goods, we will process your refund to the original payment method or issue a store credit within 5-7 business days.